Self storage facilities are prone to experiencing some pretty strange things. This can include tenants living in their storage units, storing prohibited items and of course, theft. For these reasons, you might consider screening each prospective tenant before allowing them to rent a unit.If you’ve never screened tenants before, there are a few great ways to simplify the process.
You will be required to get a signed release form to do a background check on a new renter. It needs to include everything you plan to check, including background checks, character checks, and so on. When you do reject a tenant, provide him or her with an adverse action notice. This will include why you rejected their application, and also where you obtained the information, plus a section on how they can dispute it. Your tenant screening service should be able to make the appropriate forms available to you.
Protect the records that you receive. Whether you have them stored digitally, physically, or both, they are private. You will have received them legally, but the information is there on a need to know basis. If you share the information with others, or if it leaks, you could be facing a lawsuit.Occasionally, these reports can be imperfect. This scenario is rare but is important to keep in mind. For instance, credit reports often contain bills owed by ex-spouses. A criminal report might have information from youth records that should have been sealed. This is why prospective self storage tenants have a right to contact the reporting agencies and challenge anything they disagree with if they are denied. Let the client know why they have been rejected so that, if the information is false, he or she can fix it and reapply. By implementing background checks and fair, specific rules about what disqualifies an applicant, you can better protect your facility, and your tenants, from theft and other crimes while on your site.